Return and Refund Policy

At A’s Furniture Store, your satisfaction is our priority. We strive to make your shopping experience as smooth and hassle-free as possible. Please review our return and refund policy below.

Returns

1. Eligibility:
We accept returns within 30 days from the date of purchase. To be eligible, items must be unused, in the same condition as received, and in their original packaging.

2. Non-Returnable Items:
Certain products cannot be returned, including but not limited to:

  • Personalized or custom-made items

  • Intimate or sanitary goods

  • Perishable products

  • Gift cards

3. Return Process:
To initiate a return, please contact our customer support team at support@asfurniturestore.com. We will guide you through the return process and provide a return authorization if applicable.

4. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part. In cases of our error, we will provide a prepaid return shipping label.

Refunds

1. Refund Processing:
Once we receive and inspect your returned item, we will notify you via email about the receipt and status of your refund request.

2. Approved Refunds:
If approved, your refund will be processed and credited back to your original payment method. Please allow up to 7 business days for the refund to appear in your account.

3. Late or Missing Refunds:
If you haven’t received your refund after the expected period, please check with your bank or payment provider as processing times may vary.

4. Exchanges and Damaged Products:

  • We do not offer direct exchanges. To exchange an item, please return the original product per our return policy and place a new order for the replacement.

  • If you receive a damaged product, contact us immediately with details and photos of the damage. Keep the original packaging and item as evidence. We will assist you with a replacement or refund based on the situation.

Contact Us

If you have any questions or need assistance regarding returns or refunds, please reach out to our customer support team:

A’s Furniture Store
📧 support@asfurniturestore.com
📞 +1 559-374-6671

We’re here to help!